Forward thinking organisations, regardless of size and sector, should always be looking for ways to improve. During an economic downturn, the need to be as efficient, effective and as lean as possible, is even more critical and can be the difference between survival and bankruptcy.  

Whats best for your business?   You’ve identified an area in your business that you think you can improve with a software system.   The staring point for most people would be to look in the market place for something suitable and to effectively, try and buy an off the shelf solution.   Is this the best approach?