We know how important your application is to your business, so to ensure complete peace of mind all bespoke developed software is provided with a life time error warranty.
Essentially this means that if you ever find a problem with your software that is due to an error by us, then we will fix it free of charge.
Annual support contracts can be purchased to extend these services if desired which include:
To ensure that a support contract meets your particular needs exactly, we agree a bespoke Service Level Agreement for each project and client. This also ensures that you only pay for the level of support that you actually require. Typical costs for an annual support contract are in the region of 8% – 15% of the project cost.
Our aim is to build lasting business relationships with our clients and to help them get the most from their new software, so we also offer a flexible approach to requests for minor modifications to the functionality of a supplied system for clients who have purchased a support contract, and as always we are happy to provide further details regarding this service.
Business software development
Business software development
We can design and deliver a bespoke software system to match your business needs exactly.
Support and maintenance
Support and maintenance
Right where you need us to be, right when you need us to be there.
Training and documentation
Training and documentation
Full training service provided, tailored to your requirements.
Consultancy
Consultancy
We offer flexible and varied consultancy to help you to deliver a great value service to your clients.
Document management
Document management
To develop a system to manage the recording, tracking and distribution of contract related documents.
Project management
Project management
To develop a system to record, track and manage the financial and contractual milestones for over 2000 annual commissions within a multi-disciplined design department for all stages of work and disciplines.
Time recording
Time recording
To develop a time recording and monitoring solution that could track projects, tasks, activities and teams, as well as manage project expectations.
Architects instruction
Architects instruction
To develop a system to replace the original disparate, inefficient paper based system used to issue contractual instructions to site.
Asset management
Asset management
To develop a system to manage IT resources (both hardware and software).
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